Privacy Policy

1. ACCEPTANCE:
   • This iGreenVOLT mobile application (“App”) is owned, operated and maintained by Igreenvolt Private Limited (“iGreenVOLT”/ “Our”/ “Us”), a Company incorporated under the Companies Act, 2013 having CIN U27202UP2023PTC191094, and having its Registered Office at C-87, Vibhuti Khand, Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India. This Privacy Policy (“Privacy Policy”) describes the information that iGreenVOLT collects about You when You use or visit Our Site or the App and how iGreenVOLT uses and discloses that information.
   • iGreenVOLT is committed to safeguarding the privacy of the personal information that we gather from You as our customers or as visitor of the website and/or as the user of App (“User” /“You”/ “Your” “Customer”). This Privacy Policy is subject to our Terms and Conditions, which can be accessed at iGreenVOLT App. This Privacy Policy may be revised from time to time. At any time, the current version of the Privacy Policy can be found on the Site here. By using the Site or/and the App and/or accepting the services provided by iGreenVOLT and/or by transmitting information to Us by email or other electronic means, You agree to this Privacy Policy.

1. INFORMATION COLLECTION:
   • iGreenVOLT collects the following User information:
     • Information collected on App: When You use the services or the App personal information like Your name, e-mail address, home address, vehicle details, telephone/Mobile number, display picture and in addition to the abovementioned information, personal information may automatically or voluntarily be collected from You. Such personal information may include information on mobile device being used and charging activities such as location information (GPS-data) and other information, e.g. time, duration spent at a charging station, etc. iGreenVOLT use this information to help Us understand usage patterns and improve Your experience using our services and improve our services.
     • iGreenVOLT may track certain information based upon Your behavioral pattern on this Site.

1. USE OF PERSONAL INFORMATION:
   1. The personal information collected from the User shall be used for the following purposes:
      1. For the purposes of providing services to You;
      2. To resolve Customer disputes or inquiries;
      3. To communicate important notices or changes to the services provided by iGreenVOLT on the Site or the App and the terms/policies which govern the relationship between iGreenVOLT and You;
      4. For promotion and marketing purposes;
      5. For internal record keeping purposes;
      6. To improve our services and the Site and the App;
      7. To manage the Users account;
      8. For collating Your feedback as provided by the User.
   2. iGreenVOLT may aggregate information and data about You and Your use of the Site and the App and provide such aggregated information and data to customers, partners, and advertisers and for marketing or promotional purposes. In these circumstances, we do not disclose information that could be used to personally identify You.
2. DISCLOSURE OF INFORMATION:
   • iGreenVOLT does not share any of Your information with third parties except:
     • With respect to providing the information or services that the User has requested;
     • With Your express permission for sharing such information;
     • With intermediaries who require such information as per regulatory requirements and procedure laid down by regulatory authorities;
     • To prevent, detect and investigate potentially prohibited or illegal activities including fraud, and enforcing Our terms;
     • To confirm Your identity if You are to exercise legal rights;
     • To notify You about changes in this Privacy Policy;
     • To carry out Our obligations and enforce Our rights arising from any contracts entered into between You and iGreenVOLT.

1. PROTECTION OF YOUR PERSONAL INFORMATION AND DATA SECURITY:
   • Access by You to Your Personal Information is available through Phone based OTP authentication. We recommend that You do not divulge Your Password to anyone thereby maintaining the confidentiality of Your account, username and password and also restricting access to Your computer. Furthermore, You are wholly responsible for any and all activities that occur under Your account, wherein iGreenVOLT will not be liable for any loss that You may incur as a result of someone else using Your account, username and password, either with or without Your knowledge. If You know or suspect that someone else knows Your username and password, You should notify iGreenVOLT by contacting Us immediately at support@igreenvolt.com .
   • iGreenVOLT have implemented appropriate security controls within the services to protect Personal Information from accidental or unlawful destruction or accidental loss, alteration, disclosure, or access.
   • If iGreenVOLT has a reason to believe that there is likely to be a breach of security or misuse of this Site, iGreenVOLT may require You to change Your username and password or iGreenVOLT may suspend Your account without being liable thereto.
   • Information collected via the services is encrypted before transmission to ensure that it will remain secure and confidential. The services include various security measures to enhance the security of Your profile and to prevent unauthorized access to, or disclosure of, personal information. Only those authorized by You or Us will have access to a User’s profile and only through unique IDs and passwords.
   • Please note that no security measures are fully complete and hence We do not guarantee that Your personal information will not be collected and used by others.
   • You should take adequate steps to protect against unauthorized access to Your account on the App. iGreenVOLT shall not be responsible for the unauthorized use of Your information and for any unauthorized activity on Your account.
   • Please be aware that the Services may be unavailable during periods of routine maintenance.

1. THIRD PARTY LINKS: The Site or the App may contain links to other websites. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party, and any third-party websites that You access or use in connection with the services offered and use of the Site or the App. Please note that iGreenVOLT is in no way liable for any loss, breach, theft of Your personal data due to the acts of such third-parties and that iGreenVOLT have no control over the practices and content of any such third-party website.
2. ACCESSING YOUR PERSONAL INFORMATION:
   • All requests for access to Your personal information must be submitted in writing by emails to iGreenVOLT. iGreenVOLT may respond to Your request by email or any other suitable method.
   • iGreenVOLT may at its sole discretion reject requests that are unreasonably repetitive, require disproportionate technical effort or risk the privacy of others.
   • If so, required for warranty, support and maintenance or statutory requirements, iGreenVOLT may keep Your information in Our backup systems after You have deleted information from our services in a manner that protects information from accidental or malicious destruction or use.
   • iGreenVOLT will try to update Your personal information as iGreenVOLT becomes aware of changes; however, iGreenVOLT will be able to serve You best if You update Your information or notify us of any changes to (or errors in) Your information. You can update Your information through the App and/or Site, or by calling Us at  +91 11 41133888 

1. INDEMNIFICATION:
   • User shall indemnify and hold iGreenVOLT, its subsidiaries, affiliates, officers, agents or other partners, directors and employees, harmless from and against any claims and demand, including attorneys' fees, made by any third party due to or arising out of or relating to
     • The personal data received by Us and information that You submit or share with Us;
     • The violation of this Privacy Policy;
     • The violation of rights of other clients of iGreenVOLT.

1. LIMITATION OF LIABILITY: iGreenVOLT including its subsidiaries, affiliates, officers, agents or other partners, directors and employees, not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data) and for use of or inability to access or use the services of any kind that is offered or to provide indemnity or any other remedy to You or any third party.
2. PRIVACY POLICY UPDATES: iGreenVOLT reserves the right to change, alter, modify, amend and update this Privacy Policy, from time to time at its sole discretion or on account of changes in law or otherwise. All terms and conditions are applicable to the extent permitted by law. iGreenVOLT will not reduce Your rights under this Privacy Policy without Your explicit consent and iGreenVOLT expects most of such changes, alterations, modifications, amendment and updates will be minor. Regardless, iGreenVOLT will post any Privacy Policy changes, alterations, modifications, amendment and updates on this page and if the changes, alterations, modifications, amendment and updates are significant, iGreenVOLT may provide a more prominent notice (including, for certain services, e-mail notification of Privacy Policy changes).
3. GOVERNING LAW: This Privacy Policy shall be construed and governed by the laws of India. The courts in Lucknow, India shall have an exclusive jurisdiction over any disputes arising under this Privacy Policy.
4. CONTACT US: In the event You have any questions or concerns relating to the Privacy Policy, please contact Us, by writing an email at support@igreenvolt.com

I admit and agree that I have understood this Privacy Policy and hereby accept the same.